2022/23 Membership FAQ

We are excited to announce that our 2022/23 Memberships will be available for renewal for current Members from Monday 4 July 2022!

You will have an exclusive Early Bird period to renew your Membership until Monday 1 August 2022.

It is important to note that current Full-Season Members who have registered for the Auto-Renewal Option will have their membership rolled over automatically on Wednesday 29 June for the Early Bird price. 

Non-Ticketed, 3 & 6 Game Members and other part season memberships are not eligible for the auto-renewal and will need to renew manually online or by calling Mariners HQ. More information on these memberships is below due to some changes occurring this season.

Members will receive an e-mail closer to the on-sale date with information on how to renew their Membership if they don’t choose the Auto-Renew option. 

MEMBERSHIP PRICING

Q. What will the 2022/23 Membership pricing be?

A. 2021/22 Members will be offered an exclusive Early Bird price if they renew between Monday 4 July and Sunday 31 July 2022. The Early Bird pricing will be available for new members from Monday 1 August 2022 until Monday 15 August 2022. After this date, the price will rise for the rest of the season. 

2022/23 EARLYBIRD PRICING

PLATINUM – Reserved (Includes Paramount+)EARLY BIRDFULL PRICE
Adult$450$500
Concession$400$450
Junior (4-16 years)$170$220
Family (2 adults & 1 juniors)$970$1070
Family (2 adults & 2 juniors)$1140$1290
Family (2 adults & 3 juniors)$1310$1510
GOLD – Reserved (Includes Paramount+)EARLY BIRDFULL PRICE
Adult$355$400
Concession$305$350
Junior (4-16 years)$105$125
Family (2 adults & 1 juniors)$780$870
Family (2 adults & 2 juniors)$885$995
Family (2 adults & 3 juniors)$990$1120
NAVY – General Admission Western/Eastern Bays (Includes Paramount+)EARLY BIRDFULL PRICE
Adult$215$265
Concession$165$200
Junior (4-16 years)$115$115
Family (2 adults & 1 juniors)$430$530
Family (2 adults & 2 juniors)$545$645
Family (2 adults & 3 juniors)$660$760
YELLOW General Admission Northern Bays (Includes Paramount+)EARLY BIRDFULL PRICE
Adult$104
Concession$98
Junior (4-16 years)$91
Family (2 adults & 1 juniors)$208
Family (2 adults & 2 juniors)$300
Family (2 adults & 3 juniors)$390
Yellow Army Bay 16 (Includes Paramount+)EARLY BIRDFULL PRICE
Adult$104
Concession$98
Junior (4-16 years)$91
MARINERS MYCLUBEARLY BIRDFULL PRICE
Junior (4-12 years)$30
SUPPORTER – All revenue goes to CCM Player SigningsEARLY BIRDFULL PRICE
Membership$30
PARAMOUNT +EARLY BIRDFULL PRICE
Membership$75

Please note that pricing is subject to change.

MEMBERSHIP CATEGORY CHANGES

Q. What has happened to the Part-Season Memberships?

A. The 3-Game, 6-Game and Home + Away Membership have been removed with changes to the Yellow, Yellow Army, and Supporter Memberships to accommodate this.

If you normally get the 3 or 6-Game Membership, we recommend switching to the Yellow or Yellow Army membership. At a cost of just $104 for an adult you can’t get better value on a membership anywhere.

If you normally get a Home + Away Membership, we recommend the Supporter (Non-Ticketed) Membership. New benefits have been granted to this membership allowing a higher level of discounts on tickets to all home and all away matches. Information on how to access these discounts will be sent out to you upon purchasing the membership.

Q. What has happened to the Non-Alcohol Membership?

A. Non-Alcohol Bay 2 is now General Admission Seating. This means now to sit in that bay you only need a General Admission Membership (Navy/Yellow). All previous members who got a Non-Alcohol membership are recommended to now get a General Admission membership.

 Non-Alcohol members will not be automatically renewed due to this change and must call to renew their memberships from 4July onwards.

Q. What has happened to the Student Membership Pricing?

A. This pricing has been enveloped into the Concession price range. Anyone who is now over the age of 16 qualifies for an Adult or Concession membership only. Previous student members qualify through that for the concession membership and may purchase the Concession/ Adult membership types.

All Student Members that are being automatically renewed will renew as a concession member.

Q. What about Paramount+ subscriptions being included in the memberships?

A. Paramount+ is included as a benefit in every full season membership. Those being Platinum, Gold, Navy, Yellow and Yellow Army. Each Adult and Concession member shall receive a Paramount+ code and each Family Membership shall receive 1 code. Each code grants 12 months of Paramount+ from the day you redeem the code. You can use new codes to update your current Paramount+ account with an extra 12 months.

The Supporter Membership can add on a Paramount+ code to their membership for $75.

MEMBERSHIP PACK CHANGES
This season there is a change on how your membership packs are done. Instead of being given a specific membership pack, members can design their pack!

Members shall be emailed a link to our members exclusive merchandise store. Each member is granted a credit amount depending on their membership category. A member can use their credits to build their pack, and then it shall be sent to them directly! Access to the store is unavailable until July 18, when the first group of members shall receive an email with a link to the store.
All members will receive a member’s card and welcome letter even if they don’t use any of their credits. Members can also collect a hat on game day if they desire from the membership stand. Credits are wiped at the end of the season if not used.

 

 

 

MEMBERSHIP SEATING CHANGES

Q. How do I lock in my reserved seat for Season 2022/23?

A. All current reserved seat Members who are renewing for the 2022/2023 Season will be automatically allocated their 2021/22 Seating. 

Q. I would like to move to another seat – is that possible? 

A. If you wish to move to a new seat, please contact our Membership team on memberships@ccmariners.com.au with the names of those in your party, Membership Numbers and best contact information. We will then discuss with you different seats that are available and find one that suits.

Q. I have a particular seating request – how can I let you know? 

A. If you have a particular seating request, please e-mail memberships@ccmariners.com.au with your request and the Membership team will be in touch once the Early Bird period is over to discuss your request.

Q. Will the bays remain the same as the 2021/22 season?

A. The bays will remain the same as they were this season except for Bay 2 now becoming a General Admission bay.

MEMBER BENEFITS (X = Included)

 M’SHIP PACKS CUSTOMIZABLEACCESS TO ALL 2022-23 HOME MATCHESACCESS TO F3 DERBY AWAYMERCHANDISE DISCOUNT VIA CCM SHOPTICKETING DISCOUNT VIA TICKETEKNO COST FOR NAME/
NUMBER ON 2022/23 JERSEY
BIRTHDAY CARD
PLATINUMXXX15%30%X 
GOLDXXX15%30%  
NAVYXXX10%20%  
YELLOWXXX10%20%  
YELLOW ARMYXXX10%20%  
SUPPORTERX  10%30%  
MYCLUBWith unique myclub cardX 10%  X

 

 MEMBER EVENTS/EXPERIENCESPRIORITY PURCHASING A-LEAGUE FINALS TICKETSGOSFORD RACE DAYS ACCESSFREE TICKET X1 FOR MUM/DADMARINERS HOLIDAY CLINIC DISCOUNTTICKETING DISCOUNT ON AWAY GAMES
PLATINUMXXX   
GOLDXXX   
NAVYXXX   
YELLOWXXX   
YELLOW ARMYXXX   
SUPPORTERXXX  X
MYCLUBXXXX10% 

 

AUTOMATIC ROLL-OVER RENEWAL 

Q. How do I know if I have Opted-In for the Automatic Roll-over? 

A. Click here to visit the Membership Portal, and select ‘My Account’. Log in with your details and see the ‘Renewal Options’ in your account. If the check box is ticked, your Membership will roll-over automatically on Wednesday 29 June 2021. 

Q. I want to Opt-Out – how can I do this?

A. If you wish to Opt-out, simply click the check box to remove the tick and save. You can also contact our Membership team on 02 4353 7200. Please note that you have until 4:59pm on Monday 27 June 2022 to confirm your roll-over preference. 

Q. I want to remain Opted-in, how can i make sure my payment details are correct?

A. You can update your payment details anytime through the Membership Portal, and selecting My Account and choosing the Payment Details tab. Here you can provide up to date Payment Details – please remember to select Save.  Otherwise call the Membership team on 02 4353 7200 and we can update the details for you.

Q. I was on a Part-Payment plan last year – will I remain on a Part-Payment plan this season if I choose to roll-over automatically? 

A. Yes – Members who were on a Part Payment plan in 2021/22 and choose the auto roll-over option will remain on a Part Payment plan, with their monthly fee being debited from their card on the 10th of each month. Please note that a fee of $14.95 will be incurred for any monthly payments that do not process due to incorrect payment details or expired cards. 

For Members who paid in full up front last season and wish to auto roll-over their Membership will be debited the full amount from their card on 29 June 2022. 

If a Member wishes to change their preference (move from part payment to full, or vice versa) they are required to contact the Membership team on 02 4353 7200 or email memberships@ccmariners.com.au no later than midday on Monday 27 June 2022. 

YOUR PERSONAL DETAILS

Q. Some of my personal information has changed (e.g. address, phone number etc) – how can I update this? 

A. You can update your information online! Simply visit the Membership Portal, log in to your account and update your information. If you’re the parent account holder for others in your Family Membership, you will be able to update their details as well. You can also contact our Membership team on memberships@ccmariners.com.au or call 02 4353 7200 

Have a question that hasn’t been answered above? Please contact us on 02 4353 7200 or email memberships@ccmariners.com.au 

For local businesses interested in Mariners Corporate Network Membership please contact corporate@ccmariners.com.au